Privacy Policy
Introduction
HILLSBORO ALLERGY & FAMILY MEDICINE, INC. ("HILLSBORO ALLERGY & FAMILY MEDICINE, INC.", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect through the HILLSBORO ALLERGY & FAMILY MEDICINE, INC. text messaging program (the "Program") and how we use, share and protect it.
It also applies to information collected through our website, https://hillsboro-urgentcare.com.
By opting in to the Program or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you opt in to the Program by providing your mobile number to us and agreeing to receive text messages, we collect your mobile phone number and, if you provide it, your name.
When you exchange text messages with us, we keep the content of those messages, the date and time they were sent or received, delivery status information reported by the mobile carriers, and a record of your opt-in and opt-out choices.
How We Use Information
We use this information to send you appointment reminders, service notifications, and replies to your questions; to respond to your messages and requests; to provide customer support; to honor your opt-out requests; to keep records required by law and by mobile carrier rules; and to operate, secure and improve our services.
SMS Consent and Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We share your phone number and message content only with service providers who act on our behalf to deliver the Program, such as our messaging platform and the mobile carriers that transmit the messages. These providers may use the information only to provide those services to us.
We may also disclose information when required by law, subpoena or court order, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of our business.
Message Program Disclosures
Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP to any message from us; you will receive a single confirmation message and no further messages will be sent.
For help at any time, reply HELP to any message from us.
Carriers are not liable for delayed or undelivered messages.
Data Retention
We keep your information for as long as needed to operate the Program and to meet our legal and carrier record-keeping obligations. Records of your opt-out request are retained so that we can continue to honor it. You may ask us to delete your other information, subject to those obligations.
Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The Program is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with information, contact us and we will delete it.
Your Choices
You may opt out of the Program at any time by replying STOP.
You may also contact us to access, correct or delete the information we hold about you.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date, and continued participation in the Program after that date means you accept the changes.
Contact Us
Questions about this Privacy Policy or the Program may be directed to HILLSBORO ALLERGY & FAMILY MEDICINE, INC..
Mailing address: 220 SW Natura Ave, Deerfield Beach, FL, US
Website: https://hillsboro-urgentcare.com